Privacy Policy

1. Introduction

1.1 This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when visiting and using the websites: [premetro.co.uk] and/or [stourbridgeshuttle.com].

1.2 We use your data to provide and improve our websites. By using our websites [premetro.co.uk] and/or [stourbridgeshuttle.com], you agree to the collection and use of any information collected across these websites under this Privacy Policy.

1.3 The websites [premetro.co.uk] and [stourbridgeshuttle.com] are licenced and registered to Pre Metro Operations Ltd., whose registered office is Regent House, 56 Hagley Road, Stourbridge, West Midlands, DY8 1QD, with the company number 03867712.

2. Definitions

2.1 Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Pre Metro Operations Ltd.

2.2 Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

2.3 Country refers to the United Kingdom.

2.4 Device means any device that can access the websites in question, such as a computer, a mobile phone or a digital tablet.

2.5 Personal Data is any information that relates to an identified or identifiable individual

2.6 Service/s refers to one or both of our websites.

2.7 Service Provider means any natural or legal person who processes the data on behalf of Pre Metro Operations Ltd. It refers to individuals employed by the company, or third parties employed to facilitate the service; to provide the service on behalf of the company; or to assist the company in analysing how the service is used.

2.8 Third-party Social Media refers to any website or social media network website through which the user can log in or create an account and interact with the service.

2.9 Usage Data refers to data collected automatically, either generated by the use of the services or from the service infrastructure itself (for example, the duration of a page visit).

2.10 Website refers to Pre Metro, accessible from [https://premetro.co.uk/]
2.11 You means the individual accessing or using the service, or the company.

3. The Collection and Use of Your Data

3.1 Personal Data.
While using our service, we may ask that you provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to:
– Email address
– Address, County, Postal Code, City
– Telephone or Mobile phone number
– Usage Data

3.2 Usage Data.

Usage Data is collected automatically when using our services.

Usage data may include information such as your device’s IP address; browser type; browser version; the pages you visit; the time and date of your visit; the time spent on those pages; unique device identifiers and other diagnostic data.

When you access our services by or through a mobile device, we may collect certain information automatically, including, but not limited to the type of mobile device you use; your mobile device’s unique ID; the IP address of your mobile device; your mobile operating system; the type of mobile internet browser you use; unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our service or when you access our services by or through a mobile device.

4. Information from Third-Party Social Media Services

4.1 The Company allows you to interact with service features, such as the company’s own Third-Party Social Media Service and Accounts, including but not limited to Google; Twitter; YouTube; LinkedIn; Facebook profiles, feeds, and content through website extensions.

This enables you to manually or automatically log into those Third-Party Social Media Services and follow or interact with the company’s social media outlets including but not limited to premetro.org email accounts; and/or @premetro and @SbridgeShuttle; and/or Pre Metro Operations Ltd. via YouTube; and/or Pre Metro Operations Ltd. or relevant individuals via LinkedIn; and/or Pre Metro Operations Ltd. and Stourbridge Shuttle via Facebook.

4.2 If you decide to interact with, register, or otherwise grant us access to a Third-Party Social Media Service, we may collect personal data that is already associated with your Third-Party Social Media Service’s account, such as your name; your email address; your activities; or your contact list associated with that account.

4.3 You may also have the option of sharing additional information with the company through your relevant Third-Party Social Media Service account. If you choose to provide such information and personal data, during registration or otherwise, you are giving the company permission to use, share, and store it in a manner consistent with this privacy policy.

5. Tracking Technologies and Cookies

5.1 We use cookies and similar tracking technologies to track the activity on our services and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse our service. The technologies we may include are as follows:

Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our services. Unless you have adjusted your browser setting so it will refuse cookies, our services may use cookies.

Flash Cookies. Certain features of our service may use locally stored objects [referred to as Flash Cookies] to collect and store information about your preferences or your activity on our services. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. More information on how you can delete Flash Cookies can be found online.

Web Beacons. Certain sections of our service and our emails may contain small electronic files known as web beacons [also referred to as clear gifs, pixel tags, and single-pixel gifs] that permit the company, for example, to count users who have visited those pages or opened an email and for other related website statistics [for example: recording the popularity of a certain section and verifying system and server integrity].

5.2 Cookies can be “Persistent” or “Session Cookies”. Persistent Cookies remain on your personal computer, mobile, or digital device when you go offline, whilst Session Cookies are deleted as soon as you close your web browser.

We use Session and Persistent Cookies for the purposes set out below:

Necessary/Essential Cookies. These are Session Cookies that are administered by us. The purpose of these Cookies is to provide you with services available through our website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the service that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Cookies Policy/Notice Acceptance Cookies. These are Persistent Cookies that are administered by us. The purpose of these Cookies is to identify if users have accepted the use of cookies on the website.

Functionality Cookies. These are Persistent Cookies that are administered by us. The purpose of these Cookies is to allow us to remember the choices you make when using our websites, such as remembering automated third-party login details, or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use our websites.

6. Use of Your Data

6.1 The Company may use your Data for the following purposes:

To provide and maintain our services, including to monitor the usage of our services.

To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as informative communications related to the functionalities, products or contracted services.

To provide you with news and general information about other events and services which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

To manage your requests: meaning to attend to and manage any request you may have sent to us, via our Contact webpage functions.

For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings, in which Personal Data held by us about our service users is among the assets transferred.

For other purposes: We may use your information for reasons such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and evaluating and improving our websites, products, services, marketing, and your experience.

6.2 The company may share your Data with Third Parties in the following situations:

With service providers: We may share your personal information with Service Providers to monitor and analyse the use of our service, to contact you.

For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint partners, or other companies that we control or that are under common control with us.

With business partners: We may share your information with our business partners to promote the use or establishment of current and future rail services.

With your consent: We may disclose your personal information for any other purpose with your consent.

7. The Transfer of your Personal Data

7.1 Your information, including Personal Data, is processed at the company’s operating office and in any other places where the parties involved in the processing are located. It means that this information may be transferred to, and maintained, on computers located outside of your town/city, region, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

7.2 Your consent to this Privacy Policy is automatic upon the use of this website, and any potential subscription to information. This consent represents your agreement to that transfer.

7.3 The company will take all steps reasonably necessary to ensure that your data is treated securely and under this Privacy Policy and no transfer of your data shall take place to an organization or country unless there are adequate controls in place, including the security of your data and other personal information.

8. The Disclosure of your Personal Data

8.1 Business Transactions: If the company is involved in a merger, acquisition or asset sale, your data may be transferred. We will provide notice before your data is transferred and becomes subject to a different Privacy Policy.

8.2 Law Enforcement: Under certain circumstances, the company may be required to disclose your data if required to do so by law or in response to valid requests by public authorities (i.e. a court or government agency).

8.3 Other legal requirements: The company may disclose your data in the good faith belief that such action is necessary to: comply with a legal objection; protect and defend the rights or property of the company; prevent or investigate possible wrongdoing in connection with the service; protect the personal safety of users of the service or the public; protect against legal liability.

9. The Security of your Personal Data

9.1 The security of your data is paramount to us but remember that no method of transmission over the internet, or method of electrical storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

10. Children’s Privacy

10.1 Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

10.2 If you are a parent or a guardian and you are aware that your child has provided personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 with the verification of parental consent, we take steps to remove that information from our servers.

10.3 If we need to rely on consent as a legal basis for processing, your information and your country require consent from a parent or guardian, we may require your parent or guardian’s consent before we collect and use that information.

11. Links to Other Websites

11.1 Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

11.2 We have no control over and assume no responsibility for the content, privacy policies, and practices of any third-party sites and/or services.

12. Changes to this Privacy Policy

12.1 We may update our Privacy Policy from time to time. We will notify you of any changes made by posting the new Privacy Policy on this page.

12.2 We will let you know via email and/or a prominent notice on our service, before the change becomes effective and update the “Last updated” date at the bottom of this Policy.

12.3 You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective immediately when they are posted on this page.

13. Conclusion

It must be iterated that by using any website belonging to Pre Metro Operations Ltd., you agree to acknowledge and accept this Privacy Policy; thus, if you disagree with this set of terms and conditions or any part of these terms and conditions then you must not use our services.

Your acceptance of these Terms and Conditions also affirms to us that you accept our Privacy Policy as stated under Section 1.4.

For queries or questions relating to submitted content and copyright, email us at [media@premetro.org].

For queries or questions regarding our terms and conditions or clarification regarding these terms and conditions, email us at [info@premetro.org].
Last Updated: 18th June 2024.